Privacy Policy

Jon AI (“we”, “us”, “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website (https://www.jon-ai.tech. the “Site”).

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details (processed securely via Stripe).

  • Usage Data: IP address, browser type, referring/exit pages, and usage data through cookies and similar tracking technologies.

2. How We Use Your Information

  • To process and fulfill orders.

  • To provide customer support.

  • To improve our products and services.

  • To comply with legal obligations.

3. Sharing Your Information

  • Third-Party Payment Processor: We share necessary information with Stripe to process your payments.

  • Service Providers: We may share limited data with partners who assist in our operations (e.g., email marketing platforms, analytics services).

4. Data Security

We use industry-standard encryption and security measures to protect your personal data. Payment data is handled securely by Stripe and is not stored on our servers.

5. Your Rights

You can:

  • Request access to or correction of your personal information.

  • Request deletion of your account.

  • Opt out of marketing communications.

To exercise any of these rights, contact us at: jonaivideospecialist@gmail.com

 

6. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date noted.

Effective Date: [20th June 2022]

Refund Policy

At Jon AI, we value your satisfaction and are committed to providing high-quality service and support. Here’s our policy regarding refunds and disputes:

Refunds

  • Full Refund: You are eligible for a 100% refund if you request it before the start of Day 3 of the course, and within 7 days of your purchase date.

  • Non-Refundable: Refunds are not available once Day 3 has started or after 7 days from the purchase date, whichever comes first.

  • Digital Products: Due to the digital nature of our products and services, all sales are final after the above period.

To request a refund, please email us at jonaivideospecialist@gmail.com with your purchase details and reason for the refund. We will process all eligible refunds within 7 business days.

Contact

If you have any questions or concerns about a purchase, please email us at jonaivideospecialist@gmail.com within 14 days of the transaction.

Absolutely! Here’s a Terms and Conditions draft tailored for your Jon AI website, integrating e-commerce best practices and ensuring Stripe’s requirements are covered:

📜 Terms and Conditions

Last Updated: [30th May 2025]

Welcome to Jon AI! By using our website (https://www.jon-ai.tech) and purchasing our products and services, you agree to the following Terms and Conditions (“Terms”). Please read them carefully.

1. Use of the Website

You agree to use the website for lawful purposes only. You will not:

  • Violate any applicable laws or regulations.

  • Infringe upon our or any third party’s rights.

  • Transmit viruses, malware, or any harmful code.

We reserve the right to terminate access to the website if you violate these Terms.

2. Account Registration

To purchase from us, you may need to create an account. You agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password.

3. Products and Services

We offer digital products and services, including AI-related services and training materials. Product descriptions and prices are subject to change without notice. We reserve the right to limit sales to any person, geographic region, or jurisdiction.

4. Payments

Payments are processed securely through Stripe. By purchasing, you agree to Stripe’s terms of service and privacy policy.

5. Refund Policy

Due to the digital nature of our products and services, all sales are final and non-refundable once delivered or accessed, except in cases of technical issues that cannot be resolved within 14 days (see our Refund Policy).

6. Intellectual Property

All content, including but not limited to text, graphics, logos, images, videos, and course materials, are the property of Jon AI or its licensors. You may not copy, modify, distribute, or reproduce any content without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Jon AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or goodwill, arising from the use of our website or products.

8. Governing Law

These Terms are governed by the laws of Malaysia. Any disputes shall be resolved in the courts of Malaysia

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on our website. Your continued use of the site indicates acceptance of the revised Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at:
Email: jonaivideospecialist@gmail.com